Ways companies can avoid or reduce workplace aggression

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Reference no: EM132223131

1. Ways companies can avoid or reduce workplace aggression do NOT include:

provide access to employee assistance programs

increase security

immediately investigate all threats

take only physical threats seriously

adopt a zero tolerance policy

2. ____________ conflicts tend to be negative and interfere with task focus.

Shirking

Personal

Loafing

Procedural

Process

3. People derive _______ power from the positions they hold in the organization.

externalizing

referent

optimal

expert

legitimate

4. Organizational ________ is a fact of life in most organizations.

externalizing

dependency

politics

aggression

skill

5. The last stage of the team development process is usually:

norming

storming

forming

adjourning

none of the above

Reference no: EM132223131

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