Warehouse of zappos contribute to its core competency

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What are the main differences between zappos call center and that of its competitors?

How does the warehouse of Zappos contribute to its core competency?

How does zappos use strategic control and reward systems to maintain its competitve advantage?

What ie the main behavioral control mechanism (lever) that zappos relies on? why?

What ate major criteria that zappos uses to meausre the performance of its employers?

How does zappos reward its employees ?

Reference no: EM132303964

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