Reference no: EM133336303
SCENARIO:
Digital Innovative Inc. is a manufacturer of cellular phone brands such as Craze and Raspberry. The company is large and has been doing well in the cellular phone market, competing with the big names and more established brands. Most of the local phone companies on the Isle of Lucia are now carrying the company's Craze and Raspberry brands of cellular phones. The company's market share is growing as there continues to be an upsurge in sales.
The company owes its success to a good management team and motivated workers who ensure that high quality is always maintained. The workers believe that their leader, Mr Walters, takes a keen interest in their well-being and is an excellent listener. To substantiate their view, they say that he has an 'open-door policy, and communication often flows in both directions. Mr Walters is willing to stop as he walks through the factory to listen to the concerns of the staff. Staff members are also recognised on a monthly basis according to their job performance.
As the years passed, Mr Walters has grown in the position and, especially with the firm's success, he has the employees' best interests at heart. He usually encourages his subordinates to strive to achieve their full potential in his monthly meetings. The workers are given opportunities to improve their expertise through regular training programmes held and sponsored by the firm. Amazingly, for someone who is so busy and focused, he can remember the entire staff and will greet them by their first name more often than not. 'Digital Innovative Inc. is blessed to have a leader such as this was the sentiment shared by one employee at a recently held awards dinner.
(Source: Pitterson, Jerome. (2014). Management of Business for CAPE Examinations. Macmillan Publishers Limited.)
1. Describe how Mr Walter's leadership style contributes to the business's success and effective workplace relationships.
2. Highlight FIVE (5) factors that may have influenced Mr Walter's choice of leadership style
3. Explain FIVE (5) ways that Mr Walters embodies the characteristics of a good/effective leader and positive role model.
4. Summarise how Mr Walter's leadership style helps develop team commitment and cooperation.
5. Evaluate how Mr Walters monitor and introduce ways to improve work relationships
6. Discuss TWO (2) types of leadership styles displayed in the workplace
7. Outline TWO (2) benefits of implementing consultation processes in an organisation
8. Explain TWO (2) the importance of cultural diversity in the workplace
9. Discuss TWO (2) ways establishing and maintaining positive work relationships adds to workplace efficiency
10. Explain TWO (2) ways in which the participation of teamwork can ensure that key performance indicators are used to meet the organisation's goals and objectives.
11. Recommend TWO (2) ways that can contribute positively to the team's performance.
12. Support THREE (3) methods of using coaching and mentoring skills to support the team.