Wal-mart detailing the services delivery process

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Reference no: EM132209825

1. Why is it important to partner with educational institutions and businesses to create strategic alliances? Now, give one example ‘each’ of how you could partner with an educational system and a business in your current or future business?

2. Create and defend diagram flowchart for Wal-Mart detailing the services delivery process the chart should identify each point of contact before, during and after the purchase. Analyze 3 possible contact points failures in service delivery process for Wal-Mart. Justify recommendations to prevent the potential contact point failures and enchanted delivery.

Reference no: EM132209825

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