Waiting time distributed with an average of seconds

Assignment Help Operation Management
Reference no: EM1383881

In a call center, the waiting time for a customer is normally distributed with an average of 65 seconds and a variance of 25 seconds. Assuming that the probability of a customer waiting more than "X" seconds is 67.36%, determine, with the help of the normal distribution table, the value of X.

Reference no: EM1383881

Questions Cloud

The channels of distribution are quite different : An important part of the service model is the distribution of supplementary services through physical or electronic channels of distribution. Within human resource management, the channels of distribution are quite different from traditional chann..
Personal sources of enculturation : Sources of enculturation might be mother, father, other significant care giver, specific siblings, specific relatives, specific friends, specific religious or educational figures
Create flow chart to get customer account data : Create the flow chart that gets customer account data which comprises the account number, customer name, and balance due. For each customer, print account number and name.
Electrical power plant burning coal problem : Assume that the energy contained in coal is about 10,000 Btu/lbm. An electrical power plant burning coal has an output capacity of 1200 MW and the plant converts about 30% of the input energy to electricity.
Waiting time distributed with an average of seconds : In a call center, the waiting time for a customer is normally distributed with an average of 65 seconds and a variance of 25 seconds
Discuss the major types of histone proteins : Discuss the five main types of histone proteins, and describe what role each of them plays in the nucleosome. Based on what you know about them,
Information about diversity in workplace : One or more experiences from your current workplace (or if not currently working, some past, future, "pretend" workplace)
Create link invisible to begin-display after submit button : Create link invisible to begin but display it after Submit button has been clicked. Confirmation page should say "Thank you for your order".
Characteristics of properly developed goals : Customers perceptions of what they get for what they have to give up is referred to as Customer and Which of the following are potential resources salespeople may use to increase their market and customer knowledge base?

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd