VRIO framework to understand firm resources and capabilities

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1. Explain how McKinsey and Company apply the VRIO framework to understand a firm's resources and capabilities.

Can someone help me answer this question in detail? 

2. The specification limits for coffee temperature are USL=185 and LSL= 175. the coffee making process results in coffee with varying temperature, the mean being 180 and standard deviation 5. Suppose the standard deviation increases to 10. Which of the following will NOT happen?

a- more observations will be out of control limits

b- USL and LSL will become wider

c - more defects will be generated

Reference no: EM132236185

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