Reference no: EM132180156

1. Which of the following is NOT a force for stability?

1) Predictability and uncertainty reduction

2) Organizational social capital

3) Sustained advantage

4) Competitive advantage

2. The _____ image of managing change argues that the purpose of communication is to ensure that people understand what is going to happen and what is required of them.

1) director

2) navigator

3) caretaker

4) coach

3. According to Lewinian/OD views of organizational change, organization development (OD) is linear in that it:

1) has a constant ebb and flow.

2) has movement from past to present to future.

3) is heavily reliant on mathematics.

4) is based on symmetrical change and equilibrium.

4. Which of the following is the main difference between Prosci's ADKAR change model and McKinsey's change checklist approach?

1) Unlike ADKAR's change model approach, McKinsey's approach lays emphasis on leadership and management behaviors.

2) Unlike ADKAR's change model approach, McKinsey's approach lays emphasis on individuals who will be involved in and affected by change.

3) The circulation of rumors or misinformation has a greater effect on successful transformational change in the McKinsey's approach than in ADKAR's approach.

4) Unlike ADKAR's approach, McKinsey's approach is based on the premise that organizations change by changing one person at a time.