Viewpoint of a management accountant

Reference no: EM13156961

How do you account for financial losses in order to maintain quality customer service, for example, a restaurant that gives a free meal to an upset customer or a company that gives repeat customers a discount? From the viewpoint of a management accountant, how would this cost be classified and how would it figure into a company's financial statements?

This must be a 200 word response, but I'm not looking for you to write 200 words.

Reference no: EM13156961

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