Value of respect compassion justice and community pride

Assignment Help Operation Management

Reference no: EM132203736

Imagine yourself as just being appointed the chief patient experience officer of your hospital. you have been charged by the board and CEO of the hospital to create a new system approach for the hospital that will meet the patient's needs priorities and expectations in the manner that exemplifies the value of respect compassion Justice and Community Pride

your plan should include

a method of determining who the customer is

what the customer wants

how the hospital will meet those needs and desires

how you will measure customer satisfaction.

the data capture modalities you will use such as qualitative or quantitative methods to obtain the information.

how you will communicate the results of this new program to the world.

Reference no: EM132203736

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