Value of problem definition in marketing research process

Assignment Help Operation Management
Reference no: EM131269430

Case Scenario Kinshasa Abroad—African Cuisine and Culture Youlou Kabasella owned and operated a restaurant and nightclub in Kinshasa, Zaire, for nearly 14 years. The restaurant’s menu was filled with popular dishes and drinks from the region. In addition to his food and bev- erage services, Mr. Kabasella provided a dance floor and live Zairian/Congolese rumba and soukous music. While the popularity of most musical styles in Africa were largely confined to specific countries or regions, rumba and soukous were popular throughout the African continent. Anticipating increased political turmoil, Mr. Kabasella and his family left Zaire in 1995 and ended up living with relatives in Dayton, Ohio. Soon thereafter, they moved to Columbus, Ohio, where he worked odd jobs to make ends meet. A Columbus businessperson befriended him and offered to loan him the capital necessary to establish a new restaurant. In 2003, Mr. Kabasella opened Kinshasa Abroad in the downtown area of Columbus. Like his former restaurant, it has a dance floor and features Zairian/Congolese rumba and soukous music. On most nights, recorded music from the top artists of the genre is played. There are, however, a few Congolese bands, such as Tabu Ley Rochereau & Orchestra Afrisa International and Les Quatre Etoiles (The Four Stars), that occasionally tour the United States and as a favor to their fellow countryman (Mr. Kabasella) play at Kinshasa Abroad whenever they are in the area. A cover of $10 is charged when there are live acts, but there is otherwise no cover charge. The res- taurant has 20 quads (tables for four), 15 deuces (tables for two), and larger parties can be accommodated by pushing tables together. Mr. Kabasella and his wife prepare and serve a variety of African entrees. Some of their specialties include Peanut Stew, Beef and Greens in Peanut Sauce, Muamba Nsusu (Congo chicken soup), Malay Curry (stewed lamb in a curry sauce), Samaki wa Kupaka (grilled fish in a coconut-tamarind sauce), Nyama Choma (roasted spare ribs seasoned with curry), and Liboke de Poisson (fish in banana leaf). The entrees are accompanied by various African side dishes such as Plantains in Coconut Milk, Baton de Manioc and Chikwangue (made from cassava tubers), Irio (peas, pota- toes, corn, and greens), Maharagwe (red beans), and Mbaazi wa Nazi (pigeon peas in coconut milk). The Kabasellas also serve a variety of soft drinks imported from Africa along with the usual American beverages found in casual dining restaurants. When contemplating opening the restaurant, Mr. Kabasella had predicted it would generate immedi- ate interest due to the cultural diversity in the Columbus area. Moreover, because of the restaurant’s proximity to Ohio State University, he thought there would be a high level of awareness and interest in African cuisine and music. Despite his optimism, and the ads he regularly places in local and school newspapers, Mr. Kabasella has been discouraged by the fact that customer turnout and revenue have been far short of what had been projected.

1. Construct a slide that explains the value of problem definition in the marketing research process for this case.

2. Formulate a research problem to assist marketing research for this case.

3. Incorporate how the interpretation of a problem definition stimulates critical-thinking and secures required information.

Reference no: EM131269430

Questions Cloud

Suggestions for improvement of person negotiation skills : Observe the negotiations that take place around you at work. Focus on one negotiation that appears typical for your organization. Describe your assessment of the effectiveness of both negotiators, their negotiating styles, and provide suggestions for..
Large innovative companies like in an individuals garage : Whether in large innovative companies like 3M or in an individual's garage, many products have made it all the way through research, patenting, design, and small production runs only to fail in the end. Think about books. If 400,000 are written annua..
Identify two companies that have used six sigma : What is Six Sigma and how did it start. Identify two companies that have used Six Sigma and report on their results. What other process improvement method can be used instead of Six Sigma, how do they differ?
Identify the top priorities issues : Identify the top priorities issues that Sony Music entertainment’s board should address. What can you recommend to Sony Music Entertainment’s Board to address the priorities that you have identified in question 6 above?
Value of problem definition in marketing research process : Case Scenario Kinshasa Abroad—African Cuisine and Culture Youlou Kabasella owned and operated a restaurant and nightclub in Kinshasa, Zaire, for nearly 14 years. The restaurant’s menu was filled with popular dishes and drinks from the region. Constru..
Increase employee attraction-retention and motivation : How does a benefits program might increase employee attraction, retention and motivation? What are the advantages of outsourcing non-critical and sometimes even critical value chain activities? How are resources and competencies related? How do resou..
Discover during physical observation of clients inventory : Barbara is working on the audit of a client with a group of five other staff-level employees. During the audit, Diane, a member of the group, points out that she identified a deficiency in the client’s inventory system that she did not discover durin..
About how to structure their estate plan : You have clients John and Anna in your office. They are married, both age 65. John and Anna own 480 acres of farmland, worth about $1,500,000 plus approximately $500,000 other assets, mostly cash and investments. While they want the children to share..
Based on linear regression : Several research studies have suggested that, based on linear regression, the relationship between college entrance exam scores and grade point average in college is generally weak. (Similar claims can be made about GMAT scores and grade point averag..

Reviews

Write a Review

Operation Management Questions & Answers

  If the purchasing department makes 140260 copies this year

tylers consulting company has purchased a new 15000 copier. this overhead cost will be shared by the purchasing

  Primary threat to be new competitors entering the market

You have just completed a S.W.O.T. (strengths, weaknesses, opportunities, and threats) analysis for the modular housing company where you are employed as marketing manager. your largest opportunity to be growing markets in several nearby states, and ..

  Should lennox be liable for the revocation

Carter was a sales representative for Lennox China, Inc. He was given an exclusive territory that included Colorado, New Mexico, Arizona, and Utah. His contract with Lennox was for 2 years. Carter believed that if he had been allowed to finish his co..

  Could the u.s. census be made more useful

Could the U.S. Census be made more useful? What variables do you think should be added? What variables should be eliminated?

  Reflect on your self-assessment of skill building

Reflect on your self-assessment of Skill Building. Will this insight be useful for your role as a manager or leader

  Contrast lewin change management model

Question 1: Compare and contrast Lewin change management model and Kotter's eight-step change model. Which do you believe is more effective? Why? Your response should be at least 200 words in length.

  Protection using leads obtained from client banks

A company offers ID theft protection using leads obtained from client banks. Three employees work 40 hours a week on the leads, at a pay rate of $25 per hour per employee. Each employee identifies an average of 3,000 potential leads a week from a lis..

  Which this discussion will be based

Here's the scenario on which this discussion will be based: You have just been hired to work in a start-up international company that is Miami-based. You are on the company development team to help determine which software to purchase for doing day-t..

  How should project risks be monitored and controlled

As the work of your risk management team (from the first discussion question) continues, the discussion of your team's risk management plan outline moves on and considers the following questions: How should the risks be prioritized? Who should do the..

  What is the estimate of the mean profit

what is the estimate of the mean profit associated with the production quantity of 60,000 dolls?

  Strategic management communications for leaders

Strategic Management Communications for Leaders 3e. How would you access the effectiveness of BP's green campaign? 3. What should BP have communicated to the world immediately following the explosion?

  List the types of fall protection systems

List the types of fall protection systems. List the types of fall protection referenced in the readings. Summarize the differences and similarities between a Warning Line and a Controlled Access Zone. Identify some of the difficulties in establishing..

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd