Value chain of firm shows both primary-support activities

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Reference no: EM132283506

1. The value chain of a firm shows both primary and support activities. Which of the following do you consider a support activity?

Operations

Sales and Marketing

Human Resources

Inbound Logistics

Service

2. When using information technologies to collect data for the purpose of monitoring workers, a manager should do all of the following EXCEPT:

Consider the privacy rights of individuals.

Inform employees when and what is being monitored.

Ensure monitoring is meaningful to the organization's mission.

Require workers to complete additional tasks.

Capture qualitative inputs in addition to quantitative data.

3. When a company is planning a major change in business strategy, it should reassess the ________.

value based strategy

big data strategy

competitive strategy

process strategy

IS strategy

4. Which collaboration technology is becoming more and more popular within organizations because it provides a means for forming ad hoc groups, networking and locating potential business allies?

Unified communications

Wikis

VoIP

Intranet

Social networking sites

4. When a company plans to be agile in a dynamic environment, it will use business intelligence to predict new opportunities and ______.

Balance resources

Manage outsourcing

React to supplier demands

Sense and respond quickly

Collaborate

5. An IS executive of a firm dealing with health care which is a highly regulated industry would need to primarily consider which of the following risks?

Awakening a sleeping giant

Running afoul of the law

Failing to deliver what users want

Implementing IS poorly

Mobile based alternative removes advantages

6. All of the following help to develop informal networks that play an important role in an organization EXCEPT for:

Virtual communities

Job rotation

Company softball team

Attendance at a conference

Performance reviews

7. IBM has implemented a social network analysis tool that maps the _________ and the connections of IBM employees, supporting innovation by allowing employees to find others in the company with particular skills, interests or expertise.

job descriptions

departments

knowledge

friendships

8. A networked organizational structure feels both like a_______ and a_______ organizational structure because it supports a rigid structure with well-connected communication networks.

matrix, flat

matrix, traditional

flat, networked

hierarchical, hybrid

flat, hierarchical

9. In which type of organizational design do middle managers do the primary information processing and communication function, telling subordinates what to do and then reporting the outcome to senior management?

Hierarchical

Hybrid

Matrix

Flat

Networked

Reference no: EM132283506

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