Ux, cx and ethical issues in developing this innovation

Reference no: EM133704949 , Length: word count:1000

Innovation and Creativity in Business Analytics

Assessment - UX, CX and Ethical innovation case study

Your Task

This assessment is to be done individually
Students are to write a 1000-word report in response to the UX, CX and Ethical Innovation case study provided.
You will receive marks for content, appropriate structure and referencing.

Assessment Description

In this assessment, you will be writing an individual report that encourages you to be creative with business analytics, whilst also developing a response to the UX, CX and Ethical innovation case study that you have selected

Assessment Instructions
In this assessment, you will be developing a response through application of the analytics concepts covered in weeks 10 & 11.

To do so, you will need to demonstrate:

How Design Thinking principles were applied in the development of your proposed innovation

Application of UX and CX principles during the development process

Acknowledgement and management of legal and ethical issues in the creation of your innovation.

Alignment to the customer journey for your nominated personas.

Utilisation of analytics tools.

Select a case study brief from either Appendix A or Appendix B (select only one)

Apply UX and CX Design Thinking principles in delivering an analytics-based solution to this brief, taking into consideration UX, CX and ethical issues in developing this innovation.

Broad UX and CX steps are likely to include:

DISCOVER & DEFINE
Problem statement
Defining your target audience
Creating Personas outcomes
User journey mapping

DESIGN
Lo-fi vs Hi-fi design
Wireframes & prototypes

TEST + ITERATE
How to capitalise on failure in rapid prototyping and fast loop iterations

In evaluating your proposed innovation from a UX and CX perspective,

How feasible is the solution for implementation?

How well does the solution meet the needs of the end-user

Case 1- UX and CX - home try-on program that allows customers to try on glasses before making a purchase.

Case 2- GPS-enabled banking transaction history, allowing you to better see where you spend your money when budgeting.

Reference no: EM133704949

Questions Cloud

Medical claims specialist is to verify the patient : Part of your job duties as a Medical Claims Specialist is to verify the patient and insurance information, the assigned codes for services provided,

Describe strategies for effective multidimensional nursing : Describe strategies for safe, effective multidimensional nursing practice when providing care for clients experiencing immunologic, infectious and inflammatory.

Evaluation of fatigue and expanding rash : Three weeks after a camping trip, a 24-year-old patient presents for evaluation of fatigue and an expanding rash with a target-like appearance on the lower back

Explain components of multidimensional nursing care : Apply knowledge of integumentary disorders for safe. Explain components of multidimensional nursing care for clients with musculoskeletal disorders.

Ux, cx and ethical issues in developing this innovation : Alignment to the customer journey for your nominated personas - Apply UX and CX Design Thinking principles in delivering an analytics-based solution

Relevant sources of information on medication errors : I chose these databases and search terms because they are the most comprehensive and relevant sources of information on medication errors.

Explain why you selected these individuals and teams : Explain why you selected these individuals and/or teams and how they will support your success in the MSN program and as a practicing nurse.

Health care provider knows this side effect is triggered : The health care provider knows this side effect is triggered by which mechanism of action?

What is the role of nursing individually and collectively : What is the role of nursing, individually and collectively, in influencing policy decisions that adversely impact vulnerable populations?

User Account

All Pages