Using the value chain model

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1. Excavators, Inc. (“EI”) agreed to dig a foundation for Ralph’s barn for $7000. EI will be entitled to additional compensation in which situation?

EI misjudged how long it would take to do the job, and billed Ralph for three hours’ additional time

EI discovered very significant underground water flow which had to be addressed, and it billed Ralph for doing so

EI discovered the backhoe it planned to use on the job required $600 in service work, and added that amount to the bill

EI complained that there were no available bathrooms for its crew to use—they had to drive eight miles to a quick-mart store—and EI billed Ralph for this time

2. Using the value chain model, describe how information technology might be used to provide a winning position for each of these businesses:

a. A global advertising agency

b. A local restaurant

c. A mobile applications provider d. An insurance company

e. A Web?based audio book service

Reference no: EM132143508

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