Reference no: EM13945395
Instructions: For this Assignment, you will research the differences between clinical quality and customer service quality, specifically in long-term care.
? Using the Medicare Nursing Home Compare website, research one nursing home that has a reported customer complaint.
? Provide a general overview of the nursing home (e.g., name, location, bed size, ownership, etc.)
scuss the overall quality of clinical care offered at the nursing home (as evident by recent survey inspection results)
? Discuss appropriate techniques that you would use to improve quality of customer service offered at the nursing home
? Discuss appropriate techniques that you would use to improve quality of clinical care in the nursing home.
? Be sure to include details about the complaints that you found.
? Report your findings by using one (1) of the methods below:
? 3-4 page paper excluding front and back matter (APA standards apply). ? Internal organizational memorandum.
? Infographic ? Power Point presentation for a Board of Directors (10-12 slides; speaker notes as needed to support assertions).
? 7-10 minute public service announcement (using a free online voice recorder such as vocaroo.com)
? Video newscast (using a free online video recorder such as YouTube.com) (e.g., entertainment talk show, television commentary, interview-style, news reporting, etc.).
? The use of first person is permitted for this Assignment (excluding option 1). APA formatting (e.g., title page, conclusion, reference page, etc.) should not be used.
? Although the use of APA formatting is not required for this Assignment, proper grammar, spelling, and punctuation are expected. Kaplan University School of Health Sciences HA540 Unit 9 Assignment
|
Develop a web site that consists of at least three pages
: Develop a web site that consists of at least three pages: a home page and two content pages. You decide what subject you're going to use for your web site.
|
|
Production cost per door stopper for september
: Bellfont Company produces doorstoppers. August production costs are below: Door Stoppers produced 79,000 Direct material (variable) $20,000 Direct labor (variable) 40,000 Supplies (variable) 20,000 Supervision (fixed) 26,400 Depreciation (fixed) 23,2..
|
|
Design a test program that creates a car object
: Also design a test program that creates a Car object, then calls the accelerate method five times, and after each call gets the current speed of the car and displays it. Then it calls the brake method five times, and after each call gets the curre..
|
|
Prepare the journal entries
: Prepare the journal entries to record these transactions on Opps Company's books under a perpetual inventory system.
|
|
Using the medicare nursing home compare website
: Instructions: For this Assignment, you will research the differences between clinical quality and customer service quality, specifically in long-term care.
|
|
Decide to hedge position by selling japanese yen forward
: Your company expects to receive 5,000,000 Japanese yen 60 days from now. You decide to hedge your position by selling Japanese yen forward. The current spot rate of the yen is $.0089, while the forward rate is $.0095. If the spot rate turns out to be..
|
|
Discuss the factors involved in estimating the cost
: Define Accounting. Briefly explain the ‘Entity Concept' and ‘Money Measurement Concept of accounting - what is rectification of errors? List and explain the stages where the errors are deducted for rectification.
|
|
Based on current dividend yields and expected capital gains
: Based on current dividend yields and expected capital gains, the expected rates of return on portfolios A and B are 13.1% and 16.5%, respectively. The beta of A is .8, while that of B is 1.8. If you currently hold a market index portfolio, what woul..
|
|
Psychosocial development, the approach that encompasses
: The below assignment has been written by another student. Please read it very carefully and reply to it by providing at least 250 meaningful words, APA format, at least one in-text cite and from at least one academic resource. Textbook-Broderick, ..
|