Using the median of these recorded percentages

Assignment Help Operation Management

Reference no: EM132260002

Delta Sonic is a car wash provider in Western New York. VIP Customers at their Buffalo, NY location sign up for unlimited car washes and a separate line & dedicated car wash services those customers (i.e. a single-server single-queue model). Assume VIP customers arrive every 10 minutes on average and that their inter-arrival time is exponentially distributed. Also, assume that processing (washing) time is the sum of two components:

A constant (i.e. not random) basic washing time that is exactly 4 minutes.

A random extra-service time that is exponentially distributed with mean time of 2 minutes.

In Excel, simulate the arrival times and processing times of VIP customers at this car wash using 2,000 sample customers. Using the results of your simulation, calculate the percentage of VIP customers that were in the process (i.e. waiting+washing) for longer than 12 minutes. Press F9 to rerun your simulation several times and record the results for the percentage of customers who wait longer than 12 minutes. Using the median of these recorded percentages as your estimate of the percentage of customers expected to wait longer than 12 minutes, enter that probability here as a two digit decimal e.g. 0.25, 0.45, 0.99, etc.)

Reference no: EM132260002

Questions Cloud

Such similar cases and reach opposite conclusions : How did to courts take such similar cases and reach opposite conclusions? Which of the two interpretations do you find more persuasive?

How would you apply the given points : Please provide to us a 2-3 paragraph review of the article which includes the title and source of the article, a link directing us to the article.

How airlines uses loyalty programs in retaining customers : Prepare a dissertation proposal - How airlines uses loyalty programs in retaining their customers

How minority and dominant groups are portrayed : Compare and contrast how minority and dominant groups are portrayed in your chosen media article or program. Consider how your source material demonstrates.

Using the median of these recorded percentages : Using the median of these recorded percentages as your estimate of the percentage of customers expected to wait longer than 12 minutes,

What approach would we take to lead this change : What approach would we take to lead this change? Please explain your answer.

Design simulated automated teller machine : The goal of this final project is to design a simulated automated teller machine (ATM) for a bank

What data you gather and consider from the hris : What data/metricswould you gather and consider from the HRIS (Human Resource Information System) and/or external sources?

The chief disadvantage of group plans : Kate's organization is now unionized, so the HR department will hire a. The chief disadvantage of group plans is that.

User Account

All Pages