Using active verbs strengthens delivery of business writing

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Reference no: EM132209775

1. Passive verbs are usually recognized by _____

a. the use of action verbs.

b. the use of words ending in 'ed.'

c. the use of commanding verbs.

d. the use of helping verbs: are, was, by and been.

2. Why should an individual try to avoid the use of passive verbs in business writing?

a. Passive voice is too direct.

b. Passive voice is only used in academic writing.

c. Passive voice is considered too eloquent for business writing.

d. Passive voice is wordier and can lead to reader confusion.

3. Using active verbs strengthens the delivery of business writing by _____

a. communicating something that is being acted upon.

b. describing a past action.

c. communicating something a person, animal or object can do.

d. removing a person, place or thing from the sentence.

4. What is a usability testing?

a. Trying to follow the instructions you have written to see if you can complete the procedure

b. Researching a procedure to see if instructions can be created

c. Asking someone who isn’t familiar with the instructions to try using them in order to see if that person can complete the procedure

d. None of the above

5. When writing instructions, what tone should be used?

a. Passive

b. Imperative/Active

c. Interrogative

d. Exclamatory

6. Warning and cautions should be included:

a. At the very beginning of all the instructions/steps

b. Immediately before the step that the warning pertains to

c. Immediately after the step that the warning pertains to

d. At the very end of all the instructions/steps

7. The use of “you” is acceptable when writing instructions.

True

False

8. How many actions should be contained in each numbered step?

However many are necessary.

9. When should photos/diagrams be used in instructions?

a. Only at the very end of the instructions

b. Only when listing cautions and warnings

c. Never

d. Wherever appropriate/helpful

10. Which of these connectives should be used in a set of instructions?

a. Yet, for, because, otherwise

b. On the other hand, because, so, secondly

c. Therefore, next, however, although

d. First, next, then, finally

Reference no: EM132209775

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