Using a traditional brick-and-mortar model

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Reference no: EM131027447

Suppose you run a small flower shop, using a traditional "brick-and-mortar" model of doing business.

Now, you want to close down the shop, and move to online way of doing business.

Explain 5 operational challenges (product, technology, task, customer contact centers, and outcomes) that will you are likely to face in the online way of doing your business.

Reference no: EM131027447

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