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The McDougal Sandwich Shop has two windows available for serving customers, who arrive at a Poisson rate of 40/hr. Service time is exponentially distributed with a mean of 2 min. Only one window is open as long as there are three or less customers in the shop. An identical server opens a second window when there are four or more customers in the shop. The manager of the shop helps the two attendants when there are six or more customers in the shop. When the manager is helping, the mean service time for each of the two servers is reduced to 1.5 min. The shop cannot legally hold more than 20 customers. Use the general birth-death process to determine 1) the expected number of customers in the shop 2) the probability that the manager will be helping serve customers and, 3) the probability that the store is full.
Calculate the annual holding cost plus the annual ordering cost to get the total annual cost when using an order quantity of 200 boxes. Calculate the EOQ and the total annual cost for this order quantity
Which license enables anyone on the network to install and use the software?
Mark Achin sells 3,600 electric motors each year. The cost of these is $200 each, and demand is constant throughout the year. The cost of placing an order is $40, while the holding cost is $20 per unit per year.
Suppose that the agent expects both daytime and evening calls. At what point (i.e., percentage of call minutes for daytime calls) would she be indifferent between plans A and B?
Give an example of ineffective communication that resulted in bad customer service in the medical office also discusses strategies for overcoming perceived service issues.
A company is criticized because only 16 of 46 executives at a local branch are women. The company explains that although this proportion is lower than it might wish
EXPLAIN the significance on the design and use of various variables and attributes control charts of being based on different distribution.
Prepare a plan for Art Hill that gets the firm back on a course toward improved profitability. Be sure to identify the symptoms, the problems, and the specific changes you would implement.
Trucks arrive at a warehouse at a rate of 27.0 per hour during business hours. Each crew-and-dock can unload the trucks at a rate of 10 trucks per hour.
If the labor productivity at the plant is 0.15 hot water heaters per labor-hour, how many laborers are employed at the plant?
Identify which compensation approach you believe is best? Going rate approach or the balance sheet approach explain the approach you choose.
What are the four basic phases of the innovative process? What is the importance of the design phase to the overall process?
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