Use single super-fast automated check-in machine

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Instead of employing many counter clerks, Pegasus decides to use a single super-fast automated check-in machine. When the automated machine is used, a passenger spends on average 6 minute for the entire check-in process (waiting and check-in). What percent of the passengers will spend more than 10 minutes for the entire check in process when the automated check-in machine is installed. Assume, passengers still arrive with an average rate of 4 passengers per minute, both interarrival and service times are exponentially distributed.

Reference no: EM131741945

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