Use of e-business in the process of government services

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1. E-business is the entire exchange of information through electronic media, both internal and external to the organization. During the current Pandemic, the government is innovating business processes for customer activities to be carried out online, one of which is the government service business process to the public. Explain the use of e-business in the process of government services (e-government)! What are the benefits that can be obtained in the e-government process both for the government and for the community?

2. One of the benefits of social media for companies is to improve the company's image and reputation, as well as the ability to communicate with customers and business partners. Explain, why is social media so important for companies? Give an example when you elaborate on an answer

3. Every company has a Public Relations (PR) section. Since the presence of Twitter, the role of PR has become easier because of Twitter's ability to expand the power of spreading "messages" to a wider audience. Explain in detail by giving an example, the role of Twitter for the success of the company's communication with its audience

Reference no: EM132980658

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