Use contract closeout to improve the quality

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All – A couple posts regarding organization's lessons learned! My informal review of your responses indicates that lessons learned are a wonderful thing – we documented all our coulda, shoulda, wouldas, right? Except, do we really ever do anything with lessons learned? Some have suggested that we use contract closeout to "improve the quality and/or process for future contracts. How do we do that? Hard to call them lessons learned if nothing changes. Do our organizations need a lesson in learning lessons learned? Thought?

Reference no: EM132172292

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