Use-case matrix for the major processes of the system

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Reference no: EM13952782

Below is a Use-Case Matrix for the major processes of the system. To keep this simple, all "maintenance" events, such as adding new salespeople, tasks, and technicians have been ignored.

Actor

Event (or Use-Case)

Trigger

Responses

Sales

Add author

Contact comes in by phone, direct mail response, etc.

Create Author in database

Generate author mailing labels

Sales

Update call information

Sales calls

Recall Lists

Sales

Sell a promotion option

Sales calls

Create new Promotion Sale in database

Production

Add book to the production process

Manuscript comes in from author

Create Book in database

Production

Update book information

Completed promotions and ISBN registrations

Update Book information

(time)

Monitor status of book production

Daily

Generate Book Status Reports

Book "Shepherd"

Make new assignment

Decision by Book "Shepherd"

Update Task Work information in database

Send e-mail to technician

Technician

Complete assignment

Does work

Update Task Work information in database

Management

Monitor sales performance

Upon Request

Generate Sales Performance Report

(time)

Import sales from

e-commerce sites

Quarterly

Import and calculate sales information from e-commerce sites

Generate Royalty Report

(time)

Export production information

Daily

Update Author web site database

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Example Simple Event Diagram

Example Temporal Event Diagram

 

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1264_d2.png

 

Example More Complex Event Diagram

Reference no: EM13952782

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