Unique attributes of the hospitality industry

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1. Many of you have been on a job interview in the past. So, what suggestions would you give your fellow students to nail it and be called for a second one and hopefully get the job?

2. There are unique attributes of the hospitality industry that make the human resources function more challenging than in many other industries. These include

24/7 nature of the industry including holiday work – not a standard “9 to 5” work environment

Pressures related to being “on stage” at all times - always have to put on a good face for the guest

Pressures related to technology interacting with the “people” business – hospitality

Picture yourself working in the industry – as a hotel General Manager OR a Manager in a fine dining restaurant with extensive catering facilities for private functions. (choose only one). How would you see the nature of your job putting unusual stresses on your life that you wouldn’t have if you had chosen a “typical” office job?

Reference no: EM132270971

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