Reference no: EM132353487

One of our biggest clients, Wells Cargo Bank, has been under investigation for some unethical leadership and management decisions. Specifically, some managers had directed their staff to make loans and open accounts that were not appropriate for their customers. These managers have been identified and terminated. The result has been very low morale in this company. Wells Cargo has initiated a number of changes that include a complete change to their ethics policies and procedures, along with new approaches to their marketing and advertising to help their tarnished reputation. Many of the managers and their staff are not motivated to institute these changes, and are resisting the changes. They must make these changes if they are to stay competitive in the world market. Our job here is to work as a Change Agent for Wells Cargo and motivate their employees for these changes by educating them on why change is necessary.

1. Discuss in detail:

A. Why change is important;

B. How change may be implemented; and

C. What benefits may result from change.