Understands the limitations imposed on decision makers

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Reference no: EM13741502

Question 1: At a board meeting the CEO stated "We need to hire 2 people to expand our management team. The team that we have now is good, but they simply do not have the time, information, resources, or mental capacities to effectively do what we are asking them to do. They need help." From this statement, you can tell that the CEO understands the limitations imposed on decision makers by ___________.

Escalation of commitment
Bounded rationality
Cognitive restraints
Ethical dilemmas

Question 2: A Delta Airlines pilot is approaching Chicago's O'Hare Airport and doesn't like something that she feels in the wind currents. The pilot calls the control tower and asks to land on another runway. The pilot is using ______ in decision making.

Satisfying
Vigilance
Bounded rationality
Intuition

Question 3: An agreement-at-all-cost- mentality that results in ineffective group decision making is referred to as __________.

Group reverse vigilance
Irrational decision making
Static decision making
Groupthink

Question 4: A self-managed team at Motorola is currently attempting to solve a problem by generating as many ideas as possible without 1st evaluating them. This activity is best described as __________.

Delphi technique
Dialectical inquiry
Nominal group technique
Brainstorming

Question 5: Decisions made in response to situations that are unique, unstructured, or poorly defined are _______.

Intuitive decisions
Non-programmed decisions
Programmed decisions
Experiential decisions

Question 6: Coordinating and managing all of the things that are necessary to find the right people and guide them toward achieving the overall strategy is called:

Personnel planning
Recruitment
Strategic human resource management
Management

Question 7: A listing of the knowledge, skills, abilities, and employee characteristics needed to perform a job:

Job routine
Job forecast
Job description
Job specification

Question 8: BMW uses a simulated assembly line to test the skills of job applicants in performing tasks needed to assemble cars. Which tool does this represent?

Interview
360-degree feedback
Work sample
Assessment center

Question 9: "Is the pay for a job in one organization fair relative to the pay for the same job in other organizations" is an example of _______.

Internal fairness
External fairness
Industry fairness
Organizational fairness

Question 10: The Supreme Court and the EEOC recognizes 2 major forms of sexual harassment:

Ad infinitum and hostile environment
Ex tempore and hostile environment
Ex officio and hostile environment
Quid pro quo and hostile environment

Question 11: The shared beliefs, values, and norms in an organization are called _______.

Organizational culture
Code of ethics
Standard operating procedures
Rituals

Question 12: Narratives based on true events; frequently embellished are:

Stories and sagas
Folk-lore
Hear-say
Fables

Question 13: Developing an awareness of the need for change and the forces supporting and resisting change:

Restraining forces
Unfreezing
Force field analysis
Change culture

Question 14: Any alteration of activities in an organization:

Freezing
Unfreezing
Culture shock
Organizational change

Reference no: EM13741502

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