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Understanding of principles that help professionals manage

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Reference no: EM133041505

Problem: As a professional and as a manager, you will frequently face awkward and uncomfortable conversations, sometimes referred to as difficult conversations. The most effective professionals learn to embrace these conversations and apply effective communication principles. The goal of this assignment is to demonstrate your understanding of principles that help professionals manage difficult conversations more effectively.

Think about a recent difficult conversation you had. Ideally, select a conversation that occurred in the workplace or at school. Based on this conversation, do the following:

-Summarize the conversation in one paragraph.

-Evaluate your and others' performance in terms of assuming the best in one another, staying calm, finding common ground, disagreeing diplomatically, avoiding exaggeration and either/or approaches, and sharing all stories (including a shared story).

C. Describe three ways you would approach the conversation differently if you did it over again.

D. Assuming you had the conversation again, what are three questions you would ask to invite a learning stance?

Reference no: EM133041505

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