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Describe what you have learned about customer service to a business you observed. What business did you visit-what type of business and what was it called? When did you visit? How was the customer service flow? Did customers have to wait for service? Was it crowded? What is one thing you think could be improved about the flow? Which of the Three Rules of Customer Service did the business follow well? Give an example of each rule the business followed well. Did the customer service demonstrate an understanding of customer psychology? Why or why not? Give specific examples. Which needs did this company serve? Give specific examples. Would you recommend this business to someone else? Explain whom you would recommend it to and why.
Answer with analytical and creative proposals and solutions. Used graduate-level grammar please and graduate level analytical concepts.
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Determine two advantages and two disadvantages of using electronic recruitment resources over traditional resources. Next, identify one other method for minimizing applicants who are not qualified for available positions.
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