Understanding Markets and Customers Assignment

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Reference no: EM133181846 , Length: word count:2500

Understanding Markets and Customers - Leeds Beckett University

Learning Outcome 1: Understand the role and function of marketing and the factors that influence customer behaviour

Learning Outcome 2: Identify the factors and trends in the marketing environment and how they affect marketing approaches

Learning Outcome 3: Understand the elements of the marketing mix and how they are managed to ensure customer satisfaction

Learning Outcome 4: Understand the need for integrating both digital and sustainable approaches within marketing practice

Marketing Report

Coursework Brief:

Marketing Report

This is the Resit assignment. Please ensure that you have obtained and take note of your first sit feedback.

The Resit assignment consists of TWO tasks:

1. Re-work your first submission based on the feedback received (page 2)

AND

2. Write a short reflection on WHY your first sit needed to be re-worked and HOW you have improved upon the previous submission (page 3).

Task 1: First Sit Re-work

Write a 2500-word report on the marketing of an organisation selected from the list on page 3, together with your recommendations on improving their digital marketing.

You are advised to obtain your original submission, reflecting on the feedback in that submission, prior to submitting your re-sit assignment.

Background to module assessment brief:
You are to assume the role of a junior market analyst. Your employer, an International Marketing Consultancy, has been asked by an organisation in the East Midlands of the UK [selected from the list on page 3] to evaluate the marketing environment of the company and how the marketing mix is currently applied as well as identifying the current customer base and how they could use digital marketing to a greater extent within their marketing activity.You are requested to produce a report for the Marketing Director. The report should:

• Provide a background to the organisation selected
• Identify their current product/service offering and the current segment of customers
• Identify the factors and trends in the marketing environment and how they affect their marketing approach
• Explain how the key concepts of the marketing mix are applied at present by your chosen organisation
• Use theory to reflect on their current activities, including an appreciation of any sustainable approaches within their market practice
• Recommend how the chosen organisation can improve their digital marketing utilisation

It is up to you to choose the most relevant aspects of theory to explore this topic and explain your findings in the context of marketing. When considering their current product/service offering you may choose to ‘drill down' in one or two areas of the marketing mix or alternatively you may go for an overview. In your report you must consider digital marketing and link this to both the organisation's current marketing activity AND your recommendations. Whatever you choose, justify your choices.

You should select one of the organisations listed overleaf:

  • Bombardier UK (train manufacturer)
  • Center Parcs UK (holidays)
  • Deb (hand cleaners)
  • Dunelm Group (furnishing retailer)
  • Ferodo (braking products)
  • Games Workshop (wargaming)
  • Next plc (retailer)
  • Notts County (football team)
  • Paul Smith (clothing retailer)
  • Pork Farms (food products)
  • Pukka Pies (food products)
  • Rolls-Royce (aero engines NOT cars)
  • Samworth Brothers (food products)
  • Siemens Industrial Turbomachinery (gas turbine manufacturer)
  • Slimming World (weight loss)
  • Sports Direct (sports retailer)
  • The Happy Egg Company (eggs)
  • Topps Tiles (tile retailer)
  • Triumph Motorcycles (motorcycle manufacturer)
  • Wilko (retailer)

Task 2
Write a short reflection on WHY your first sit needed re-working and HOW you have improved upon the previous submission.

This should comprise the following:

- An understanding of why the re-work was needed
- Identification of aspects needing re-working
- What you did to improve the first sit
- How you have answered the question the second time around
If you did not submit your first attempt, please use this section to reflect on what you have learnt about marketing, citing examples, through undertaking the module.Estimated word length; 300 words.

Attachment:- Understanding Markets and Customers.rar

Reference no: EM133181846

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