Reference no: EM131444760 , Length: word count:1200

This assignment should be in MSWord document having a maximum of 1200 words.

Learning objectives targeted:

1. Understand the steps in the communication process;

2. Be able to identify and alleviate barriers to effective communication;

3. Understand the nature of organizational culture and change;

4. Apply the Kurt Lewin Method to facilitate and manage change

Assignment -

You are a supervisor in Elegant Garments Manufacturing. Employees have fallen into the habit of coming to work, signing in and then going to breakfast, at least ½ to ¾ of an hour is lost per employee. Most of the employees get to work by public transportation and do not have time to get breakfast before leaving home. As supervisors you are all under a good deal of pressure from the business owners to do something about it. Privately you all acknowledged the organization has a real problem, but in fact nothing has been done about it.

Rather, you all schedule yourselves in your offices during the first hour of the day, under the guise of using that hour for planning the next day's work.  Each supervisor intuitively sensed that to take action would be unpopular, and would bring criticism from both supervisory colleagues and from employees for trying to win points with management.

The situation is further complicated by the fact that some employees have work-related justification for being away from their primary work area and in contact with employees in different sections.

Fifteen supervisors report to three managers.  A group of you get together and decided to tack the problem, as morale seems to be affected and production figures are beginning to dip and that might affect the annual bonus payment plan.

Instructions: Analyse the situation and prepare a plan to correct.  The plan should include an agenda for the meeting with EITHER the employees or the supervisors, and consider how to respond to questions and objections attendees might pose.