Reference no: EM132972051

1. So many factors influence an individual's behavior that it is impossible to accurately predict what that behavior will be in all situations.

-Why then should managers take time to understand individual differences?

2. As the U.S. workforce becomes much more diverse, what implications will that have for managers as they attempt to create and maintain a work environment that allows all types of employees to contribute to the organization?

-How should employees' individual differences be treated: accepted/valued or assimilated into the organizational culture? Explain your answer.

3. Explain both the Pygmalion effect and the Golem effect. Give an example of each that might occur in the workplace.

Explain both the Pygmalion effect and the Golem effect.

Give an example of each that might occur in the workplace.

4. What implications does Herzberg's two-factor theory have for the design of organizational reward system?

-How can the theory be used to explain differences in the three components of motivation?