Undergoing rapid and profound change

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Reference no: EM133148346

(Maybank has launched its 'FutureReady' digital upskilling programme, aimed to increase its employees' digital literacy as well as equip them with capabilities that will ensure their relevance now and in the future. Made mandatory for all employees, the training is part of Maybank's continuous commitment to humanising people development, and enabling them to meet customers' needs more effectively in the fast-changing digital world. The training's comprehensive curricular is anchored on six key areas of skills namely digital awareness, data-driven decision making, human-centred design, agile, future communication and risk & governance in the digital world.

Maybank group president and CEO, Datuk Abdul Farid Alias said: "The programme was developed to future-proof employees digitally to support the bank's aspiration to be the 'Digital Bank of Choice'. Datuk Farid added: "Employees are empowered to take charge of their growth, undergo learning modules and participate in uniquely created FutureReady Lab sessions to put their learnings into action. We are also training our managers to facilitate the FutureReady skills learning in their respective teams because employees need to be encouraged and given the opportunities to experiment and apply the learnings to practice."

The FutureReady upskilling programme provides employees with the opportunity to also be certified in new skills areas such as computer programming, data analytics and data science, human centred design, and agile methodologies. Apart from learning new skills, employees will be able to experiment with these skills to create innovation.

Meanwhile, group chief human capital officer, Nora Manaf said that the group had set aside RM30 million this year to implement the FutureReady programme.

Question:

(Human Resource (HR) is undergoing rapid and profound change. Once viewed as a support function that delivered employee services, Human Resource Management is now being asked to lead the digital transformation process. Based on the situation at Maybank, explain TWO (2) benefits of how digital transformation and upskilling program can give benefits to employees.

Reference no: EM133148346

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