Underdeveloped part of program

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Question 1

Measurement and establishing measurable items is an important part of program evaluation. It's often an underdeveloped part of program evaluation. Think about an LGBTQ agency and discuss one item, or point, that you think would be important in program evaluation.

What data are important for review and how is the data measured?

Discuss what the measure means in your agency. What is acceptable and unacceptable and why?

For example, consider how much of a social worker's time involves clients not attending scheduled appointments (also known as a no-show rate). The data to be reviewed in this example is the number of unattended appointments compared to the number of total appointments. The measure, in this example, is the number of unique appointment slots. The average no show rate for most mental health services is 25%. Most agencies set target goals for no show rates to be much lower than 25% and spend a good deal of time thinking different ways to reduce the no show rate.

Reference no: EM133227274

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