Typical steps in union-management grievance procedure

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As per your course text concerning "typical steps in a union-management grievance procedure," some of the action taken in step 1 includes: 

a) the complaint is presented verbally 

b) the complaint is presented to an employer representative, as assigned by a representative of the labour relations board. 

c) none of the choices are correct 

d) the grievance is presented to a first-level supervisor

Reference no: EM133178906

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