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Typical business operation situation

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Reference no: EM133046275

It is common knowledge that the service-level agreement document

For this assignment, discuss the following:

(SLA) is the most important and effective communication tool between the information technology (IT)) department and its clients, which are all other departments within a company. This is because the SLA clearly defines all of the responsibilities of the IT department and its clients under every typical business operation situation.

  • What would happen if no SLA was established between an IT department and other departments?
  • What would be 1 important thing to consider to build a successful SLA?

Reference no: EM133046275

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