Types of performance information

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Reference no: EM133012917

-Given the three types of performance information (trait-based information, behavior-based information, and results-based information), make recommendations for how each of these three areas can be used for developing appropriate performance measurements for the sales staff. (In the examples you will provide, please remember that these should keep the company's strategic goals in mind. See the previous paragraph for those goals.)

-Next, consider performance standards. Please provide some recommended performance standards for the sales staff (at least three) that would align with the company's strategic goals. Please be sure to explain the alignment of each standard to the specific company strategic goal.

-And finally, discuss at least two service metrics that would be good to apply and explain why it would be useful.

Reference no: EM133012917

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