User Account

All Pages

Type Dos and Do nots of Responding to Complaint

Assignment Help Other Subject
Reference no: EM132374262

In a Word document, type Dos and Don'ts of Responding to a Complaint and Writing an Apology that you and your group came up with during the last class.

Read: Chapter 2 (pp. 15-37) - "Write to Accomplish Goals" - and excerpts from Chapter 10 - "Craft Your Writing For the Interactive World"(pp. 231-239 & 254-255 ) from Business Writing Today (this hw reading is available in the attached pdf but make sure to purchase the textbook before the next class). Make sure to take notes as you read so that you can complete the written portion of this homework assignment.

In the same Word document, using a different font or color, add new Dos and Don'ts that you learned about from reading the chapters.

Review the instructions for Social Media Packet. Browse Yelp website and choose a company/business on behalf of which you would like to respond to a customer complaint. Find one descriptive complaint that you wish to respond to and copy/paste into the same Word document. Underneath the complaint, respond to the two following questions:

What is the goal of your response? What are you trying to achieve via your response to the complaint?

Based on the language used in the complaint, what can you say about the unhappy customer? Using the characteristics from the Chapter 2, profile the customer. Be as detailed as possible.

Attachment:- Chapter 10-Craft your writting for the interactive world.rar

Attachment:- Chapter 2-Business Writing.rar

Reference no: EM132374262

Questions Cloud

Topic for expository essay : Describe the topic you have chosen for your expository essay. Conclude this topic description with working or first-draft title for the essay you are planning
The student ethnography is written in sections : The student ethnography is written in sections. Identify each section and talk about the information in each one. How does the author introduce topic of paper?
Explain distinction between globalism and globalization : Describe and explain clear distinction between "globalism" and "globalization" after viewing video and reading article. Identify two specific general education.
421-organization based on strategic planning analysis : Conduct an evaluation of the organization based on strategic planning analysis, which includes strengths and/or weaknesses that are internal to the organization
Type Dos and Do nots of Responding to Complaint : Type Dos and Don'ts of Responding to a Complaint and Writing an Apology that you and your group came up with during the last class.
Find an opinionated piece : Search the web and find an opinionated piece. You can look on any news site like CNN to find an article. On the discussion board,
How to navigate difficult conversations : "How to Navigate Difficult Conversations" by Elizabeth Bernstein and "The Debate in HR: What's the Best Way to Fire Someone?" by Chip Cutter.
Broad to narrow introduction - narrow to broad introduction : Choose one of three common types of introductions to use to create an introductory paragraph: the broad-to-narrow introduction, the narrow-to-broad introduction
What are your first impressions of odysseus as hero : What are your first impressions of Odysseus as a hero? How does he differ from Gilgamesh?

Reviews

Write a Review

Other Subject Questions & Answers

  Question 1a financial review within your organization has

question 1a financial review within your organization has resulted in a proposal to the board of directors to cut its

  The director of training for a large

The Director of Training for a large, inner-city hospital network

  Piaget-sociocultural theories

Analyze the implicit assumptions that might be guiding you in your own parenting practices. Choose three theories from the following list and discuss whether your parenting choices reflect a major concept from these theories

  Discuss the practical nature of creating such a document

Discuss the practical nature of creating such a document and the possible trade-offs or pros and cons of attempting to do so.

  Discuss the disadvantages of doing research problem

Researchers often identify the research problem and then go in search of a theory. Discuss the disadvantages of doing this. What does the textbook recommend.

  Demonstrate how the organization uses volunteers

Demonstrate how the organization uses volunteers and the economic benefits associated with this (not just "free labor").

  Situational type phobia-animal-type phobia

When June was 7 years old, she and her mother were stuck in an elevator. Several other people were in the elevator as well. The elevator became hot and stuffy, and breathing became difficult. June remembers experiencing shortness of breath, palpitati..

  Promoting the interests of people with disabilities

How Effective is the Legal system as a means of protecting and promoting the interests of people with disabilities?

  How can you approach diversity in development in reading

How can you approach diversity in development in reading, fluency, and comprehension development from a place of compassion and empathy? Provide specific.

  What did you like or dislike about the dance

In the dances you chose, please relate the class assignments given to you in class such as unison phrases, storytelling, manipulation, partner work, repetition etc... to the work performed on stage. What did you like or dislike about the dance

  Social definition and legal definition of crime

Explain the difference between a social definition and legal definition of crime - differentiate the two types of criminal law: substantive and procedural law.

  Identify parameters of your inquiry using current literature

Establish what is known and unknown, using current literature from the last 5 years, relevant to the variables you have identified.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

Submit Assignment

Academics

Major Subjects

Majors

Get In Touch

whatsapp: +1-415-670-9521

Phone: +1-415-670-9521

Email: [email protected]

TERMS & POLICIES

HELP & SUPPORT

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd