Two minute walk of baggage claim

Assignment Help Operation Management

Reference no: EM132247309

An Airline at the Houston Airport tried to please passengers by always docking airplanes within a one to two minute walk of baggage claim. They would have all baggage in the claim area within eight to ten minutes of arrival. Unfortunately despite the airline’s best effort it received and large amount of complaints about travelers having to wait a long time for baggage retrieval.

After doing research the airline found that there was no way for it to get the luggage to baggage claim any faster than it already was. The airline did not change its’ baggage unloading procedure but did change another aspect of the arrival process and the complaints disappeared.

What was the real problem in this situation?

Suggest two thing you think could have solved the solution.

Reference no: EM132247309

Questions Cloud

Contractor difficulties in changing the cancellation ceiling : Contractor difficulties in changing the cancellation ceilings proposed for use in a multi year contract are primarily the result of:

Target market through exclusive or non-exclusive contracts : Is the standard relationship with distribution partners in the target market through exclusive or non-exclusive contracts

Do you think the global public health system : Do you think the global public health system is ready to tackle global problems such as water scarcity? Why or why not?

What is meant by perceived problem and real problem : What is meant by perceived problem and real problem? What are the first four steps that should be used in defining the problem?

Two minute walk of baggage claim : An Airline at the Houston Airport tried to please passengers by always docking airplanes within a one to two minute walk of baggage claim.

Required state of mind for embezzlement liability : According to the California Penal Code, what appears to be the required state of mind for embezzlement liability?

Key component of the capital asset pricing model : Beta', which is a key component of the Capital asset pricing model, has taken some scrutiny over the past few decades from investors who argue

Distribution partner employ within the primary target market : What kind of promotional activities would a distribution partner employ within the primary target market?

Seemingly real conversations work effectively : Do these “seemingly real” conversations work effectively to shift your opinions of products and services? Explain.

User Account

All Pages