Two managers are debating the effect of adding something -

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Reference no: EM13390164

Two managers are debating the consequences of adding something - we'll call it "Component X" - to their firm's product-service bundle. Pat says that adding Component X is going to really improve the firm's business. Francis says that adding Component X is necessary just to keep up with competitors. If Pat is right, that means Component X is a(n) ____________. If Francis is right, that means Component X is a(n) _______________.

A. Order-winner; order-qualifier

B. Order-qualifier; order-winner

C. Order-quantifier; order-qualifier

D. Advantage-sustainer; advantage-eroder

E. Advantage-eroder; advantage-sustainer

Reference no: EM13390164

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