Trying to determine how to have customers wait in line

Assignment Help Operation Management
Reference no: EM131027958

A fast food restraint manager is trying to determine how to have customers wait in line. There are two options under consideration: (i) a separate line for each of the three tellers, or (ii) a single line that will feed into the three tellers as they become available. Case (i) can be thought of as having three distinct single server queues, while case (ii) can be thought of as a single queue with three servers. Each waiter provides service times that follow an exponential distribution, with a mean service rate of 15 customers per hour. We assume that customer arrivals follow a Poisson distribution. In case (i) we assume that the average arrival rate to each queue is 10 customers per hour, and in case (ii) we assume that the average arrival rate is 30 customers per hour. If the manager’s only concern is the average time that each customer spends waiting in line, which option should be used?

Please show work

Reference no: EM131027958

Questions Cloud

Protecting investors and contributors from losing trust : Describe your thoughts on protecting investors and contributors from losing trust in how the organization manages the investment they have made. Do you think the abuse that occurred at Enron could happen in health care? Do you think legislation such ..
What are the benefits and drawbacks of working at an HIO : What are the benefits and drawbacks of working at an HIO? Explain why, or why not, you would want to work in this type of culture. Namre of the class is Organization and Development 10th edition by Cummings.
Restaurant already has single line-three server system : A restaurant already has the single line/three server system in place, with Poisson arrivals at a rate of 30 per hour and exponential service at a rate of 15 per hour. To maintain its stellar customer service reputation, the restaurant is considering..
Private limited company and a partnership : State five legal differences between a private limited company and a partnership. In relation to assets ownership of the company, briefly explain the fixed and floating charges of a company and its uses as security for bank borrowing.
Trying to determine how to have customers wait in line : A fast food restraint manager is trying to determine how to have customers wait in line. There are two options under consideration: (i) a separate line for each of the three tellers, or (ii) a single line that will feed into the three tellers as they..
Summary of how purchasing : The authors provide a summary of how "purchasing" has evolved into different forms. Please describe a similarity or a difference between a modern supply chain and sustainability orientations versus traditional purchasing and earlier distribution chan..
Alternative work arrangements are varied and popular option : Alternative work arrangements are varied and a popular option in today’s workplace. Based on the reading in this chapter, discuss which of the alternative work arrangement options you find to be particularly appealing. Why you find them to be appeali..
Common approach to performance appraisal : The graphic rating scale system is a very common approach to performance appraisal. It is simple to implement and to use, but tends to be very subjective. For instance, on a scale from 1 to 5 for a certain characteristic, 4 means good. What does that..
Document the subset of functionality : Revisit your deliverable for questions 1-52, chapter 1, and reread the case descriptions in chapter 1-3 with an eye towards identifying the functionality you want to provide to the various stakeholders. Document the subset of functionality (with your..

Reviews

Write a Review

Operation Management Questions & Answers

  Conduct research review two nonprofit organizations mission

conduct research review two nonprofit organizations mission statements and compare the mission statements to the

  Write down the lp in algebraic

Formulate a Linear programming model with an objective to maximize profit. Using the names of variables as A, B, C, D, E and F, write down the LP in algebraic form as discussed in the class

  Affect a competitive supply chain strategy

Issues that could affect a competitive supply chain strategy?

  About having a specific target market

If a company sells its products only from a website, which is accessible over the Internet to customers all over the world, does it still need to worry about having a specific target market?

  Determine the marketing mix-global product or service

Determine the marketing mix specific to your selected global product or service and explain your choice of marketing mix. Prepare a marketing plan that addresses product modification, pricing, promotional programs, distribution channels, and e-busine..

  Find out the best country to construct the new facility

Find out the best country to construct the new facility in also the expected value of perfect information.

  Identify and describe the three zones associated with buffer

Many companies who once used only JIT are now trying to integrate MRP into their MPC designs. Explain why they are doing this in detail.

  Discuss the impact of the internet on the five stages

Discuss the impact of the internet on the five stages of the CDM process. What happens differently, or how does the internet use these processes to sell more efficiently?

  What should tracy do about this situation

She always has everything done in a timely manner and her books balance at the end of every day. What should Tracy do about this situation?

  Different main international logistics security programs

What are the different main international logistics security programs, implemented either by international agencies or national governments? What are the main differences between the alternative approaches taken by the United States and the European ..

  Focus on several types of analytical tools

Focus on several types of analytical tools, including the six paths framework, the strategy canvas, the four actions framework, and the three tiers of noncustomers. Reflecting upon these analyses, share with your perception of how these metrics work ..

  Brief oral presentation on status

Every month, each employee in your department is expected to give a brief oral presentation on status of his or her project. However, your department has recently hired an employee, originally from Asia, with a heavy accent that prevents people from ..

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd