Reference no: EM132282826
1. Which of the following statements is true of the use of alternative dispute resolution (ADR) techniques?
ADR techniques are ineffective once the pretrial process has begun.
Disputing parties must begin a lawsuit to use any form of ADR.
Disputing parties cannot specify the preferred ADR technique to be used in the parties’ contract.
Disputing parties can agree to use an ADR technique after a dispute arises.
Litigation precludes the use of ADR techniques for dispute resolution
2. Walters & Williams, a consulting firm, equips all of its employees with laptop computers, which they use at their desks and carry to client meetings. What ergonomic challenge may result from employees using these devices throughout the day?
pain from the tactile feedback of pressing keys
shoulder strain from carrying them around
fatigue from taking frequent breaks to move around
physical strain to wrists from improper positioning for typing
distraction from paying attention to posture
3. _____ arise when parties already in dispute decide that arbitration is better than litigation.
Postdispute mandatory arbitrations
Involuntary arbitrations
Injunctions
Predispute contract-based clauses
Postdispute arbitration agreements
4. Which of the following is one of the primary reasons for the increase in the number of mediations?
The disputing parties in the mediation process retain control over when to settle.
Outcomes of mediations are legally binding.
The mediators in the mediation process are selected by the Supreme Court.
Lawyers play a more active role in the mediation process when compared to arbitration.
The mediation process involves a mediator and only one of the disputing parties.
5. Which of the following sentences uses a transition word?
Sally will drive to Wellington Street tomorrow morning.
Sally will go to the mall before picking up Ben from the airport.
Sally needs to go to the mall to buy a birthday gift for Ben.
Sally needs to prepare casseroles for lunch tomorrow.
Sally will go to the mall early to avoid the weekend rush.
6. The Executive Vice President of HR at The Weather Channel described their process as being goal? directed, where the employees and supervisors jointly set goals that are then revisited at future appraisal meetings. Which of the following appraisal methods is goal? directed?
Critical incident technique
Forced distribution method
Behavioral observation scales
Management by objectives
Paired comparison
7. The Weather Channel would most likely use a system where supervisors would
behavioral systems
comparison systems
routine systems
?results-based systems
trait systems
8. Which of the following should be followed in order to manage information in e-mails?
Bullets should be avoided in long e-mails.
Checklists are too elementary and should be avoided.
Numbers should be used while answering multiple questions.
Messages with attachments should not include the most vital information.
New materials should be placed at the bottom while sending regular updates.