True of examples in a sales dialogue

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In the context of verbal support elements, which of the following is true of examples in a sales dialogue?

a. It increases the buyer's level of interest in a product but fails to increase the buyer's understanding of the product.

b. It illustrates the similarities between two points.

c. It is either real or hypothetical in nature.

d. It explains one product in terms of another.

e. It is used to divert attention from a topic of interest.

Reference no: EM133248376

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