Reference no: EM132222700
1. A service is available 24 hours per day, 7 days a week. Durring one particular week, there were 2 hours of downtime due to hardware problems. What was the availability during that week?
less than 90%
greater than or equal to 90% and less than 92.5%
greater than or equal to 92.5% and less than 95%
greater than or equal to 95% and less than 97.5%
greater than or equal to 97.5% and less than 100%
2. Which of the following is true about crime?
a. In case of a crime, plaintiffs seek compensation for themselves.
b. Tom and Tim have an argument in a bar and punch each other in the face before leaving; the crime of arson has been committed.
c. Because a crime is an act that legislature has defined as socially harmful, the parties involved can agree among themselves to forget a particular incident.
d. The requirement that criminal statutes not be vague does not mean that the law defines crimes in ways that can be easily and clearly understood.
e. If a new technology-specific company employing the maximum people of a town shuts down, the company has committed a crime.
3. Which of the following is true about homicide?
a. A soldier killing an enemy on a battlefield is an excusable homicide.
b. A homicide can be murder even if there is no intent to kill.
c. A situation in which death results from an accident in which the killer is not at fault is known as justifiable homicide.
d. A homicide committed with malice aforethought is known as a misdemeanor.
e. Involuntary manslaughter is an intentional killing carried out as the result of some provocation.
4. Which of the following could be defined as a service request?
1. "Is the service available on weekends?"
2. "How do I get training on this application?"
3. "I need this application changed to include a web interface"
4. "We have a new member of staff starting. Can you set them up on the system?"