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Assignment: Treating Internal and External Customers
Overview:
In this assignment, you will write a minimum two-page paper that explains the treatment of internal and external stakeholders
Instructions:
In your paper, you will address the following points:
- Which (internal or external stakeholders), if either, is more important?- Why do you feel this to be true?- Research and describe one organization that does a great job treating internal stakeholders.- Research and describe one organization that does a great job treating external stakeholders. a great job treating iexternal stakeholders
Requirements:
- Length: a minimum of pages two, not including title or reference pages- Must use a minimum of two resources- The final product will be a paper that is double-spaced, APA formatted pages.
Verified Expert
The project is about treating external and internal customers. First, it talks about the two types of stakeholders and why both of them hold equal importance to a firm. Then it gives example of Facebook as one of the most renowned employer, famous for treating its employees effectively. Buffer App, on the other hand, is another firm, that gives emphasis on customer satisfaction. One thing is noticeable that, Buffer app provides motivation and proper payroll to its employees in customer service, in order to enhance customer satisfaction. This shows, they both of the stakeholders are important.
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Research of one organization that does a great job treating internal stakeholders The research is clearly defined and presented, including all details. The research is present, but is missing minor details. The research is present, but is missing key details. The research is missing or poorly presented. Research of one organization that does a great job treating external stakeholders The research is clearly defined and presented, including all details. The research is present, but is missing minor details. The research is present, but is missing minor details. The research is missing or poorly presented. (5 points) (4 points) (3 points) (0 points) Resources More than 2 resources 2 resources 1 resources 0 resources Paper length More than 2 pages 2 pages 1 page N/A (14-15 points) (12-13 points) (10-11 points) (0-9 points) Clear and professional writing and APA format Writing and format is clear, professional, APA compliant, and error free. Few errors that do not impede professional presentation. Significant errors that do not impede professional presentation. Errors impede professional presentation; guidelines not followed.
Be sure to read the criteria by which your work will be evaluated before you write and again after you write. Evaluation Rubric for Unit 4 Assignment CRITERIA Exemplary Proficient Needs Improvement Deficient (23-25 Points) (20-22 Points) (15-19 Points) (0-14 Points) Which (internal or external stakeholders), if any, are more important and why The importance between internal and external stakeholders and why is clearly defined and presented, including all details. The importance between internal and external stakeholders and why is present, but is missing minor details. The importance between internal and external stakeholders and why is present, but is missing key details. The importance between internal and external stakeholders and why is missing or poorly presented.
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