Transportation company as a dispatch supervisor

Assignment Help Other Subject
Reference no: EM131844853

Imagine that you work for a transportation company as a dispatch supervisor. Lately you have been dealing with an increasing number of complaints about mistakes made by your staff. Often this results in angry customers or lost business. The phone line is recorded. Most times the dispatcher is just not listening. What specific advice might you give your staff about improving their listening effectiveness? What type of "listening campaign" might help your efforts?

Reference no: EM131844853

Questions Cloud

Reflect the composition of the community : Listen to a couple of radio stations. Do they reflect the composition of the community? Do you think it matters?
Emotional marketing to appeal to potential customers : A diaper commercial that uses a baby and focuses on the fact that the diaper is more functional than other brand diapers is using emotional marketing to appeal
Personalities and probably : If that's the case, then which of the following best explains how the animosity between Sheila and Jacob began?
Analyze listening effectiveness : Write an analysis that is at least one page in length where you analyze your own listening effectiveness.
Transportation company as a dispatch supervisor : Imagine that you work for a transportation company as a dispatch supervisor. Lately you have been dealing with an increasing number of complaints
Form of nonverbal communication : Give an example of each form of nonverbal communication discussed in your textbook: haptics, physical appearance, artifacts, environmental
Determining the politeness strategies : Now explain the last time you didn't care about impressing someone and so you demanded something in a blunt way. Which of the politeness strategies
What was the earnings per share in 2014 and 2015 : 200 words on walmart earning per share in 2014 and 15 : What was the Earnings per Share in 2014 and 2015?
Explain the features of sample and frequency of participants : Explain the features of sample and frequency of participants. Explain the correlations in Table 2.

Reviews

Write a Review

Other Subject Questions & Answers

  Cross-cultural opportunities and conflicts in canada

Short Paper on Cross-cultural Opportunities and Conflicts in Canada.

  Sociology theory questions

Sociology are very fundamental in nature. Role strain and role constraint speak about the duties and responsibilities of the roles of people in society or in a group. A short theory about Darwin and Moths is also answered.

  A book review on unfaithful angels

This review will help the reader understand the social work profession through different concepts giving the glimpse of why the social work profession might have drifted away from its original purpose of serving the poor.

  Disorder paper: schizophrenia

Schizophrenia does not really have just one single cause. It is a possibility that this disorder could be inherited but not all doctors are sure.

  Individual assignment: two models handout and rubric

Individual Assignment : Two Models Handout and Rubric,    This paper will allow you to understand and evaluate two vastly different organizational models and to effectively communicate their differences.

  Developing strategic intent for toyota

The following report includes the description about the organization, its strategies, industry analysis in which it operates and its position in the industry.

  Gasoline powered passenger vehicles

In this study, we examine how gasoline price volatility and income of the consumers impacts consumer's demand for gasoline.

  An aspect of poverty in canada

Economics thesis undergrad 4th year paper to write. it should be about 22 pages in length, literature review, economic analysis and then data or cost benefit analysis.

  Ngn customer satisfaction qos indicator for 3g services

The paper aims to highlight the global trends in countries and regions where 3G has already been introduced and propose an implementation plan to the telecom operators of developing countries.

  Prepare a power point presentation

Prepare the power point presentation for the case: Santa Fe Independent School District

  Information literacy is important in this environment

Information literacy is critically important in this contemporary environment

  Associative property of multiplication

Write a definition for associative property of multiplication.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd