Transition the process to paperless system

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Reference no: EM132178704

Lenny’s Boat Rentals rents boats by the hour to the community and tourists at Lake Macquarie. When a boat is rented, the customer fills out a paper form, providing their personal details. They are required to pay for their hire in cash, and also leave a $100 refundable deposit as security against theft or damage. For added security, staff at Lenny’s Boat Rentals take a photocopy of the customer’s drivers license. Maintaining and storing paper files is causing logistical issues, so a management decision has been made to transition the process to a paperless system. In the space below, provide an AS-IS and TO-BE model for the paperless boat hire process.

Reference no: EM132178704

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