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Transforming a bpo provider in india from ivey publishing

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Reference no: EM132884144

Case name East Solutions: Transforming A BPO Provider In India From Ivey Publishing

Q 1. Discuss and evaluate the critical aspects of Mr. Suresh Patel's organization strategy and empowering role IT managers have in it?

Q 2. Critically analyse why the IT managers rejected the compensation strategy? Analyze why were they unhappy with the variable pay component even though it likely means a higher total compensation rate?

Q 3. Delinerate an alternative compensation approach that may elicit a similiar kind of organizational commitment but may be more popular with employees.

Reference no: EM132884144

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