Training designer

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Reference no: EM1363929

Training Designer

You are a training designer for a consulting firm and your supervisor has given you the following assignment: training customer service skills for 15 newly hired call center representatives, between the ages of 19-30.

Discuss what considerations are important in how you design the training. What approach will you suggest to address the who/what/when/where/how of training design?

Reference no: EM1363929

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