Reference no: EM133143914
1. TQM - Managers at Anne's company continually refine processes and methods. Change is never-ending.
[ Choose ] Bottom-Up Change Top-Down Change Revolutionary Change Evolutionary Change
2. Mic's realized sales were dropping due to manufacturing problems and that they had to drastically change their culture from an emphasis on speed to an emphasis on quality.
[ Choose ] Bottom-Up Change Top-Down Change Revolutionary Change Evolutionary Change
3. City Co-opters - Managers at all levels have been meeting over the last years to plan all the steps needed for a change, and they have made sure to involve all employees in the decisions who will be affected by the change.
[ Choose ] Bottom-Up Change Top-Down Change Revolutionary Change Evolutionary Change
4. Doctor's Answering Service - When they changed to the new technology, managers trained small groups of employees for two weeks on the new technology before changing over to it.
[ Choose ] Bottom-Up Change Top-Down Change Revolutionary Change Evolutionary Change
5. 9/11 - Many companies did make rapid and massive changes in their disaster plans and policies following the terrorist attacks of 9/11.
[ Choose ] Bottom-Up Change Top-Down Change Revolutionary Change Evolutionary Change
6. Bare, Badham, & Bellemy - Change at BB&B almost always results from suggestions made by lower-level managers and employees. Top managers believe these employees see needs for specific changes in processes.
[ Choose ] Bottom-Up Change Top-Down Change Revolutionary Change Evolutionary Change
7. Air France - Top management at Air France announced a restructuring that would cut 10 percent of the workforce, resulting in clashes between workers and police at Charles de Gaulle Airport.
[ Choose ] Bottom-Up Change Top-Down Change Revolutionary Change Evolutionary Change
8. Ford will close three auto-assembly and parts factories in Europe in order to reduce operating losses there.
[ Choose ] Bottom-Up Change Top-Down Change Revolutionary Change Evolutionary Change