Reference no: EM133071835

MBA652 Strategy and Leadership in Tourism and Hospitality - Kaplan Business School

Task - Write critical analysis based on a case study that focuses on the effects of burnout on tourism and hospitality employees.

Assessment Description

The purpose of this individual assessment is to foster students' ability to understand the relationship between human resource management and the broader strategic planning functions within an organisation by critically evaluating the utility of various human resource functions within a tourism and hospitality context. More importantly, students will be given an opportunity to recommend ways in which current leadership practices and styles can be applied in the context of a diverse and dynamic workforce.

Assessment Instructions
At the end of the week 7 class, your workshop facilitator will provide you with a case study that you will need to analyse critically. Once received, your first task is to read it carefully and to identify the symptoms and reasons for burnout by drawing on the leadership failures that may have occurred.

Based on the identified symptoms and reasons for burnout, your next task is to develop a set of organisational strategies and tactics aimed at engaging, motivating, mentoring and training tourism and hospitality employees by drawing on the importance of managing stress and mental health from a leadership perspective. In developing these strategies and tactics, you will need to utilise relevant theories and concepts covered in weeks 2 to 7.

To conclude your case study analysis, you are to make a recommendation to the business owner as to which specific leadership qualities must be sought from a leader who will be placed in charge of implementing the above-mentioned organisational strategies and tactics. In justifying your recommendation, you must draw on at least three recent industry examples of a successful change in leadership approach within the tourism and hospitality sector.

In preparing your case study analysis, you are required to use at least 12 sources of information and reference these in accordance with the Kaplan Harvard Referencing Style. These may include websites, government publications, industry reports, census data, journal articles, and newspaper articles. These references should be presented as in-text citations and a reference list at the end of your case study analysis. Wikipedia and other ‘popular' sites are not to be used.

Attachment:- Strategy and Leadership.rar