Total quality management-six sigma quality-management

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-What are the similarities and differences between Total Quality Management and Six Sigma quality-management techniques.

-Explain the aspects of TQM and how they apply in service- and product-based businesses.

-Explain the aspects of Six Sigma quality management and how they apply in service- and product-based businesses.

-Evaluate the costs and benefits associated with achieving ISO 9000/9001 certification status for a specific product- or service-based company.

Reference no: EM132798591

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